Comcast Service (Or, Lack Thereof)

While waiting for a friend to show up to go see a movie, I heard the familiar rap-a-tap knocking and opened the door without looking through the peephole. A Comcast representative stood on the other side to tell me about the new re-wiring for high-speed service being done throughout the apartment complex, asking me why I haven’t signed up for their wonderful service. I restrained myself from giving an honest answer. I astonished him when I said I didn’t watch TV and closed the door on his face.

My problem with Comcast is that I’m required to go down to the local office to prove that I wasn’t the previous resident who skipped payment. After I first moved into my studio apartment three years ago, I spent an hour arguing with a service rep in India on why Comcast treats their customers so differently than the utility companies do. When I called for phone and electric services, I didn’t have to go local office to prove who I was (or wasn’t). I guess the utility companies don’t have thieves for customers.

As for watching TV, I haven’t done that in over 15 years. What little TV I do watch is available online via Amazon Unbox, Apple iTunes and Netflix.  That’s cheaper than a monthly cable bill for 500+ channels that I don’t have time to watch.

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